How Agilysys synchronized its employee information from ADP to Active Directory

Case Studies
Written By Jon Syrett

Agilysys gained large operational efficiencies by automating the management of its employee data

 
 
 
THE WHO

Agilysys

Agilysys, Inc. (NASDAQ: AGYS) is the leading global developer of contactless guest journeys for the hospitality industry.

For more than 40 years it has delivered innovative solutions to casinos, hotels, resorts, cruise lines and sports arenas and is proud to call MGM Resorts, Mandarin Oriental Hotel Group and Royal Caribbean long standing customers.

 
 
THE CHALLENGE

Enterprise needs outgrow marketplace solutions

Agilysys uses ADP to seamlessly manage its payroll and HR functions for its 1,200+ active employees, located across 12 offices worldwide. However, making that information readily available to other company systems and services proved a constant and ever demanding challenge. 

Agilysys evaluated several marketplace solutions to sync its ADP data to its on-premises Active Directory, which utilizes Microsoft Entra Connect Sync. Frustratingly, it learned that most all were priced on a workflow basis and required meaningful customization.

Given its size and the complexity of its requirements, Agilysys decided to partner with Zooma, since such complexity had already been navigated and built into its product.

 
 
 
 THE SOLUTION

Zooma ADP to AD Sync

Exclusively utilizing Agilysys’ existing Microsoft Azure cloud services, Zooma automated the following workflow:

  • Pull employee data from ADP

  • Pull employee data from Active Directory (on-premise)

  • Provision AD accounts for new employees

  • Disable AD accounts for terminated employees

  • Update AD accounts with differences found in ADP for existing employees

  • Create sync logs

  • Send tickets, emails and alerts as required.

THE result

Flexible, scalable platform that automates large sets of IT Administration workflows

Agilysys possesses the capability to automate how any the following are provisioned:

  • Security groups

  • M365 Licenses

  • Custom attribute formatting (e.g. display name, phone numbers, etc.)

  • Pronoun modification

  • Email aliases

  • Access to 3rd party applications, such as an LMS, CMS or ERP

This is by no means an exhaustive list of what’s possible. The Zooma ADP to Active Directory Sync can easily call or extend most any type of employee on/off-boarding workflow, based upon information or changes to information within ADP.

THE TAKEAWAY

Powerful, easy to configure tool that digitizes nearly every step of the employee data management lifecycle

Zooma’s ADP to Active Directory Sync Solution:

  • Enables cutting-edge IDAM governance

  • Automates a massive set of critical, time-consuming tasks

  • Scales to any number of employees without additional cost

  • Produces massive gains new hire retention, morale, and productivity

  • Earns an immediate return on investment

"By using Zooma's Microsoft-based solution, we synchronize our ADP data to Active Directory, control access to 3rd-party applications and automate our on/off-boarding workflows without any manual intervention. Today our employee data governance is first class, and this new level of automation is a key building block to supporting our growth strategy."

--- J. Chatterje, Director, Internal Systems, Agilysys, Inc.

 
 
 

Christopher Jereb

CEO

Send a Message
 

Contact me to learn how Zooma can help you gain full control of your employee data.

Jon Syrett
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